Myvorlena™ is owned and operated by Shenzhen Qiqi Technology Co., Ltd. | Legal Representative: Chen Xiaohui
Business Address: 5th Floor, Building A, Taixinglong Industrial City, Zhongwu Nanbugang, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen | Customer Support: service@myvorlena.com | Phone: +86 13728730630
Website Use
These Terms of Use govern access to and use of the Myvorlena™ website.
They establish rules relating to website access, content, navigation, functionality, intellectual property, and user conduct.
Website Operator
Myvorlena™ is operated by Shenzhen Qiqi Technology Co., Ltd.
Legal Representative: Chen Xiaohui
Email: service@myvorlena.com
Phone: +86 13728730630
Business Address: 5th Floor, Building A, Taixinglong Industrial City, Zhongwu Nanbugang, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen
Acceptance
By accessing or using the website, visitors agree to use it lawfully and in a manner consistent with these Terms.
Visitors who do not agree should discontinue use of the website.
Permitted Use
Visitors may use the website for legitimate purposes including:
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Viewing products;
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Reviewing product information;
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Reading store policies;
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Submitting legitimate orders;
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Reviewing customer support information;
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Contacting customer support;
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Managing lawful store interactions.
Prohibited Conduct
Visitors must not:
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Attempt unauthorized website access;
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Circumvent security controls;
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Introduce malicious software;
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Manipulate website functionality;
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Create fraudulent interactions;
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Submit intentionally false information;
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Impersonate another person or business;
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Use website content unlawfully;
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Disrupt hosting or network services;
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Misrepresent an affiliation with Myvorlena™;
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Abuse technical errors.
Intellectual Property
Myvorlena™ branding, logos, original website materials, graphics, text, layout elements, and other protected content may be subject to applicable intellectual property rights.
Website access does not transfer ownership of these rights to visitors.
Myvorlena™ Brand
The Myvorlena™ name and associated branding identify the store operated by Shenzhen Qiqi Technology Co., Ltd.
Visitors must not use the brand in a way that falsely suggests an unauthorized business relationship, partnership, or endorsement.
Website Accuracy
We aim to maintain accurate website information.
Occasional clerical, technical, typographical, formatting, inventory, or display errors may nevertheless occur.
Material errors may be corrected when identified.
Product Display
Product images and descriptions are intended to provide accurate information.
Minor visual differences may occur because of lighting, screens, measurement methods, production updates, or manufacturing batches.
Material differences should be reported to:
service@myvorlena.com
+86 13728730630
Links to Other Services
The website may contain links to independently operated third-party services.
Visitors should review applicable third-party terms and privacy practices when interacting with those services.
Website Availability
Temporary interruptions may occur because of:
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Maintenance;
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Hosting issues;
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Security events;
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Network disruption;
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Software updates;
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Service-provider interruption;
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Circumstances outside reasonable control.
Website Security
Visitors must not attempt to defeat, bypass, damage, or interfere with website security.
Customer Accounts
If account functionality is available, customers are responsible for maintaining reasonable security over their account credentials.
Suspected unauthorized access should be reported to customer support.
User Communications
Visitors should provide information that is accurate to the best of their knowledge when communicating with us.
Submitting a legitimate complaint, return request, refund inquiry, or product concern does not constitute prohibited conduct.
Privacy
Website interactions may involve processing of information as explained in our Privacy Policy.
Store Policy Timeframes
The principal operational timeframes displayed throughout our store are:
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Eligible return period: 30 calendar days after delivery;
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Approved refund processing period: 7–10 business days after applicable review and approval;
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Estimated transportation period: 3–7 business days after dispatch;
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Normal customer support response period: within 3 business days.
Misuse and Access Restrictions
Where a visitor engages in fraud, attacks website infrastructure, distributes malicious software, or attempts unauthorized access, reasonable protective measures may be taken.
This provision is not intended to restrict legitimate customer complaints or customer-service inquiries.
Disclaimer
Website information is provided for legitimate retail and informational purposes.
Nothing in these Terms is intended to exclude statutory consumer rights or responsibilities that cannot lawfully be excluded.
Relationship to Other Policies
These Terms of Use address use of the website.
The Terms of Service address store-related services.
The Shipping Policy addresses dispatch, transportation, tracking, and delivery.
The Return Policy addresses returns and refunds.
The Privacy Policy addresses information handling.
These documents are intended to remain materially consistent where they describe the same operational information.
Changes to These Terms
We may update these Terms when necessary to reflect reasonable changes to website functionality, security practices, operational procedures, or applicable requirements.
Contact
Myvorlena™
Shenzhen Qiqi Technology Co., Ltd.
Legal Representative: Chen Xiaohui
Email: service@myvorlena.com
Phone: +86 13728730630
Address: 5th Floor, Building A, Taixinglong Industrial City, Zhongwu Nanbugang, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen