Myvorlena™ is owned and operated by Shenzhen Qiqi Technology Co., Ltd. | Legal Representative: Chen Xiaohui
Business Address: 5th Floor, Building A, Taixinglong Industrial City, Zhongwu Nanbugang, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen | Customer Support: service@myvorlena.com | Phone: +86 13728730630
Purpose of This Privacy Policy
This Privacy Policy explains how Myvorlena™, operated by Shenzhen Qiqi Technology Co., Ltd., may collect, use, disclose, retain, and protect information when individuals visit our website, communicate with us, submit orders, request assistance, or otherwise interact with our store.
Information We May Collect
Depending on how an individual interacts with the website, information may include:
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Name;
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Email address;
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Telephone number;
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Delivery and contact address;
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Order information;
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Product information;
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Customer support correspondence;
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Return and refund information;
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Delivery and tracking information;
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Device and browser information;
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Internet Protocol address;
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Website interaction information;
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Cookie-related information;
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Fraud-prevention and security signals;
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Information voluntarily supplied to customer support.
Information Collected Automatically
Certain technical information may be generated automatically through website infrastructure, browsers, hosting services, analytics tools, or security systems.
This may include browser type, device information, operating system, referring pages, visited pages, timestamps, approximate location derived from network information, and website interaction data.
How We Use Information
Information may be used to:
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Administer orders;
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Arrange fulfillment and delivery;
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Respond to customer inquiries;
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Provide customer support;
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Handle returns and refunds;
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Investigate delivery issues;
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Investigate damaged or incorrect products;
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Maintain website security;
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Prevent fraud and misuse;
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Maintain business records;
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Improve website functionality;
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Comply with applicable legal obligations.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to support functionality, preferences, security, analytics, and website performance.
Visitors may be able to control certain cookies through browser settings or available website controls.
Service Providers
We may work with third-party providers supporting:
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Website hosting;
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Store infrastructure;
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Fulfillment;
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Logistics;
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Customer communications;
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Security;
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Analytics;
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Data storage;
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Professional services.
Information should be shared only where reasonably necessary for the relevant function.
Logistics Information
Information necessary for delivery may be shared with fulfillment facilities, logistics providers, carriers, or related operational partners.
Legal Disclosures
Information may be disclosed where reasonably necessary to:
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Comply with applicable law;
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Respond to a valid legal request;
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Protect legal rights;
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Prevent fraud;
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Protect customers or other parties;
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Address legitimate regulatory requirements.
Data Retention
Personal information may be retained for as long as reasonably necessary for operational purposes, customer support, dispute resolution, security, recordkeeping, or applicable legal requirements.
Security
We use reasonable administrative, organizational, and technical measures intended to protect information under our control.
No internet-based system can guarantee absolute security.
International Operations
Online commerce, hosting, logistics, and service infrastructure may involve providers located in different jurisdictions.
Where applicable, information may therefore be processed outside a visitor's country or region.
Privacy Rights
Depending on applicable law, individuals may have rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent.
To submit a privacy-related inquiry, contact:
Email: service@myvorlena.com
Phone: +86 13728730630
Children's Privacy
Our store is not intended to knowingly collect children's personal information in violation of applicable privacy requirements.
Third-Party Links
Our website may contain links to independently operated websites or services.
Their privacy practices are governed by their own policies.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technologies, operational practices, or applicable requirements change.
Privacy Contact Information
Myvorlena™
Shenzhen Qiqi Technology Co., Ltd.
Legal Representative: Chen Xiaohui
Email: service@myvorlena.com
Phone: +86 13728730630
Address: 5th Floor, Building A, Taixinglong Industrial City, Zhongwu Nanbugang, Zhongwu Community, Hangcheng Subdistrict, Bao'an District, Shenzhen